Declaration on the duty to inform
(Data protection declaration)
The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.

Contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

General data

Surname and first name, full address, all contact information (e.g. e-mail address, telephone number), information about the nature and content of our contractual relationship. Other personal data that you or third parties provide to us with your consent or otherwise permissibly when initiating the contract, during the contractual relationship (e.g. for issuing a guest card) or to fulfill legal obligations: Date of birth or age, marital status, gender, occupation, ID data, bank details, authority to sign or represent, contract commitment, termination/cancellation deadlines or other information about your person which you have disclosed to us yourself.

Use of contract processors

The protection of your data is important to us. Even if we use a processor, we make sure that the processing takes place within the European Union.

Reporting data
Obligation to register

According to the Austrian Registration Act, you are obliged to register with us using the data specified in § 5 and § 10 of the Registration Act. This concerns the following data: Name, date of birth, gender, nationality, country of origin, address including zip code and – in the case of foreign guests – the type, number, issuing office and issuing authority of a travel document as well as the date of arrival and departure.

Guest directory

We will keep this data in a guest directory on the basis of the legal obligation imposed on us in accordance with Section 19 of the Registration Act Implementation Ordinance and store it for a period of 7 (seven) years, unless it is processed for longer for other purposes mentioned in this data protection declaration.

Forwarding of data

The data categories “Arrival”, “Departure” linked to the country of origin are forwarded to the municipality in which our accommodation is located in accordance with § 6 of the Tourism Statistics Ordinance. Aggregated data on the total number of overnight stays and the persons who are obliged to pay the tourist tax must also be transmitted to the respective Galtür tourism association to which we belong and/or the municipality. This is done on the basis of § 9 of the Tyrolean Residence Tax Act.

Legal basis of the processing operations

The processing in accordance with points 1.1 to 1.3 above is based on Art. 6 para. 1 lit. c GDPR (fulfillment of a legal obligation).

Additional data transmission to TVB/municipality

In addition, we forward your zip code and year of birth (in pseudonymized or anonymized form) to our municipality and our TVB for statistical purposes for the creation and evaluation of origin and age statistics by the tourism association. This forwarding is based on Art. 6 para. 1 lit. e (task in the public interest) and lit. f (overriding legitimate interests) GDPR. You can object to this at any time for reasons arising from your particular situation (Art. 21 para. 1 GDPR).

Guest Card

General information

You have the option of using a guest card. The guest card entitles you to discounts and/or services at various companies in the region (e.g. discounted admission). The guest card is valid for the duration of your stay with us.

Issuing the guest card

The guest card is only issued by the accommodation provider at your request. Depending on the guest card system used by the TVB and/or the accommodation provider, it is issued either in the form of – an electronically generated guest card, – a manually generated guest card or – a carbon copy of the registration form.

Processed personal data

The following personal data, which is determined from the registration data (see point 1 above), is processed for both the electronically generated and the manually created guest card: First name, surname, date of birth and length of stay (arrival/departure), country of origin, zip code. If the guest card is issued in the form of a “registration form”, this contains the content in accordance with § 5 in conjunction with § 9 of the Registration Act (see point “Registration data” 1.1 above). In this case, there is no electronic processing for the purposes of the guest card. When the guest card is used, the following personal data is also processed Data on the usage cycle of the respective card, service usage, bookings, transaction logging, billing data, reference to the registration data and the accommodation establishment. The data is required to establish the identity and the period of validity of the guest card with the respective service provider and to enable the settlement of benefits between service providers, the TVB and, if applicable, the accommodation providers.

Legal basis of the processing

The processing of data for the purposes of the guest card takes place either on the basis of your consent (Art. 6 para. 1 lit a GDPR) or, if the guest card is part of the service provision within the framework of the accommodation contract, for the purposes of contract fulfillment (Art. 6 para. 1 lit b GDPR).

Operation of the guest card system

The guest card system is operated by the local tourism association (“TVB”). Local accommodation providers and local companies (“service providers”) are also involved. The data processed for the guest card will be deleted after 48 (forty-eight) months.

Recipients of the data

The data processed for the purposes of the guest card is received by the local TVB for the purposes of billing the service providers and/or accommodation providers. The individual service providers who grant discounted services on the basis of the guest card will also receive the data if you make use of the guest card services vis-à-vis these companies. You must present the respective guest card, on which the data is shown, to the service provider in order to make use of discounts and thus disclose the data yourself. The service provider then checks whether the guest card is (still) valid, usually by reading the barcode on the guest card and transmitting the barcode data to our IT processor. In the process, personal data is also transmitted to the company, in particular your identity data (to verify your identity and date of birth). If the guest card is issued in the form of a “registration form”, it will check the validity on the basis of the carbon copy of the “registration form”.

Data deletion

Your master data and other personal data will be deleted when they are no longer required to fulfill the purpose for which they were stored – usually after 7 (seven) years – or if storage becomes inadmissible for legal reasons. Instead of deletion, the data can also be anonymized, which means that any personal reference is irretrievably removed.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.
We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser on your next visit.
If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If you deactivate cookies, the functionality of our website may be restricted.

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to us [submit email address] or the data protection authority.

You can reach us using the following contact details:

Sportpension AICHHOLZER

Wiesenweg 2+4
A-9582 · Oberaichwald Faaker See / Kärnten

Telefon: +43 (0)4254 / 2709
Telefax: +43 (0)4254 / 2709-8
email: sportpension-aichholzer@net4you.at